How can we help?

Find setup guidance, WiFi connection help, app support and warranty information for your CIGSOR smart humidor sensor.

Quick Support

Setup guide

Set up your CIGSOR sensor in minutes. Learn how to insert the batteries, place the sensor inside your humidor and connect it to your 2.4 GHz WiFi network.

VIEW SETUP GUIDE

WiFi connectivity

Having trouble connecting your CIGSOR? Check WiFi requirements, signal strength and connection tips for reliable sensor data transmission.

FIX WIFI ISSUES

FAQ

Find quick answers about setup, batteries, WiFi, warranty, sensor functionality and CIGSOR model differences.

OPEN FAQ

Common support topics

There was an issue connecting to your network. Check your connection and try again.

Contact CIGSOR support

Please describe your issue as precisely as possible. If available, include a screenshot from the CIGSOR app and details about your sensor, smartphone and WiFi network.